Welcome to Zoraq Alsalam Travels & Tourism. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read them carefully.
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Introduction
- Acceptance of Terms: By using our website or services, you accept these Terms & Conditions in full. If you disagree with any part of these terms, you must not use our website or services.
- Changes to Terms: We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website and services constitutes acceptance of the modified terms.
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Services Provided
- Scope of Services: Zoraq Alsalam Travels & Tourism offers various travel-related services, including but not limited to airline ticket booking, visa issuance, tour packages, hotel accommodations, car rentals, and travel insurance.
- Service Limitations: All services are subject to availability and may be modified or discontinued at our discretion. We strive to provide accurate information but cannot guarantee the completeness or accuracy of all details.
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Booking and Payment
- Booking Process:
- You can make bookings through our website, by email, or by contacting our office directly.
- A booking is confirmed only when you receive a confirmation email from us.
- Payment Terms:
- Full payment or a deposit is required at the time of booking, depending on the service.
- Payment methods include credit cards, bank transfers, and other methods as specified at the time of booking.
- Cancellation and Refunds:
- Cancellation policies vary depending on the service and provider. Specific terms will be provided at the time of booking.
- Refunds, if applicable, will be processed according to the cancellation policy of the respective service.
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User Responsibilities
- Accuracy of Information: You are responsible for providing accurate and complete information during the booking process. Any consequences arising from incorrect information provided by you are your responsibility.
- Compliance with Laws: You must comply with all applicable laws, regulations, and requirements related to your travel.
- Conduct: You agree not to use our website or services for any unlawful or prohibited activities. Harassment, abuse, or threatening behavior towards our staff or other users is strictly prohibited.
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Privacy
- Data Collection: We collect and use personal information in accordance with our Privacy Policy.
- Consent: By using our services, you consent to the collection and use of your information as described in the Privacy Policy.
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Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Zoraq Alsalam Travels & Tourism or its licensors and is protected by copyright and other intellectual property laws.
- Use Restrictions: You may not reproduce, distribute, or create derivative works from our content without our prior written permission.
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Liability
- Limitation of Liability: Zoraq Alsalam Travels & Tourism is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability for direct damages is limited to the amount paid by you for the specific service in question.
- Third-Party Services: We are not responsible for the acts or omissions of third-party service providers, including airlines, hotels, and car rental companies.
- Force Majeure: We are not liable for any failure or delay in performing our obligations due to events beyond our control, such as natural disasters, strikes, or government actions.
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Governing Law
- Jurisdiction: These Terms & Conditions are governed by and construed in accordance with the laws of the Sultanate of Oman. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Oman.
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Contact Information
- Inquiries and Complaints: For any questions, concerns, or complaints regarding these Terms & Conditions, please contact us at:
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Thank you for choosing Zoraq Alsalam Travels & Tourism.
