Who We Are
At Zoraq Alsalam Travels & Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
- Name
- Contact details (email address, phone number, postal address)
- Payment information (credit card details)
- Travel preferences and history
- Passport and visa details
- Medical information (if required for specific services)
Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Website usage data (pages visited, time spent on the site, links clicked)
2. How We Use Your Information
To Provide Services
- Processing bookings and reservations
- Issuing travel documents such as tickets and visas
- Arranging accommodations, car rentals, and travel insurance
To Improve Our Services
- Analyzing website usage to enhance user experience
- Personalizing your experience with tailored recommendations
To Communicate with You
- Sending confirmation and updates about your bookings
- Providing customer support and responding to inquiries
- Sending promotional offers, newsletters, and updates (with your consent)
For Legal and Administrative Purposes
- Complying with legal obligations and regulatory requirements
- Preventing fraudulent activities and enhancing security
3. Information Sharing and Disclosure
With Service Providers
- Sharing necessary information with airlines, hotels, car rental companies, and other travel service providers to fulfill your bookings
With Third-Party Partners
- Collaborating with partners for marketing and promotional activities (only with your consent)
For Legal Reasons
- Disclosing information if required by law or in response to valid requests by public authorities
Business Transfers
- Sharing information in connection with a business merger, acquisition, or sale of assets
4. Data Security
Protection Measures
- Implementing industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction
Payment Information
- Using secure payment gateways and encryption technologies to safeguard your financial data
Access Controls
- Restricting access to personal information to authorized employees and agents who need to know the information to perform their job duties
5. Your Rights and Choices
Access and Correction
- Providing you with the right to access and update your personal information
Opt-Out
- Allowing you to opt-out of receiving marketing communications at any time
Data Deletion
- Honoring requests to delete your personal information, subject to legal and contractual obligations
Cookies and Tracking Technologies
- Offering choices regarding the use of cookies and similar tracking technologies on our website
6. Changes to This Privacy Policy
Updates
- Regularly reviewing and updating our Privacy Policy to reflect changes in our practices and services
Notification
- Notifying you of any significant changes to the Privacy Policy through our website or direct communication
7. Contact Us
Inquiries and Concerns
For any questions, concerns, or requests related to your privacy and this policy, please contact us at:
Zoraq Alsalam Travels & Tourism
Email: zoraqalsalamtravels@gmail.com
Email tours:-zoraqtourism@gmail.com
For tour-related inquiries, please contact us at:
Email: zoraqtourism@gmail.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Zoraq Alsalam Travels & Tourism with your travel needs.
